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Frequently Asked Questions
Future Client
Substitutes
Q: How do I request a substitute?
Once an agreement has been signed between you and Nelson Early Learning Services, you can send an email or call to request a substitute.
Q: Do you offer same-day staffing support?
Yes. We can generally have a substitute in your program in 1 hour based on the substitute's availability
Q: Do you provide half-day staffing support?
Yes. However, we have a minimum of 4 hours guaranteed work hours.
Q: How are substitutes assigned?
Based on their availability and the location of the program.
Q: How far in advance can I make a request for a substitute?
As soon as you are aware that a staff is going to be absent, let us know and we work on finding and assigning a substitute to cover
Q: Does my program pay the substitute directly?
No. You will pay Nelson Early Learning Services and in turn, we pay the substitute(s) for the hours worked
Q: What are the education experiences of your substitutes?
Our substitute's educational experiences range from high school degrees to Master’s degree
Q: Am I locked into an agreement for a set amount of time?
No. You can choose to use our services once or repeatedly.
Q: What are the education experiences of your substitutes?
Our substitutes educational experiences range from high school degrees to Master’s degrees.
Q: Am I locked into an agreement for a set amount of time?
No. You can choose to use our services once or on a recurring basis.
Q: What if I sign an agreement without requiring staffing services?
That’s fine. You can pause and resume using our services at any time based on your staffing needs
Q: How do I sign up for staffing support with Nelson Early Learning Services?
To begin the process of staffing, we request you contact us directly via phone 202-670-8522 or email earlynelsonlearning@gmail.com
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