Question 1

Q: How do I request a substitute?

Accepted Answer

Once an agreement has been signed between you and Nelson Early Learning Services, you can send an email or call to request a substitute.

Question 2

Q: Do you offer same-day staffing support?

Accepted Answer

Yes. We can generally have a substitute in your program in 1 hour based on the substitute's availability

Question 3

Q: Do you provide half-day staffing support?

Accepted Answer

Yes. However, we have a minimum of 4 hours guaranteed work hours.

Question 4

Q: How are substitutes assigned?

Accepted Answer

Based on their availability and the location of the program.

Question 5

Q: How far in advance can I make a request for a substitute?

Accepted Answer

As soon as you are aware that a staff is going to be absent, let us know and we work on finding and assigning a substitute to cover

Question 6

Q: Does my program pay the substitute directly?

Accepted Answer

No. You will pay Nelson Early Learning Services and in turn, we pay the substitute(s) for the hours worked

Question 7

Q: What are the education experiences of your substitutes?

Accepted Answer

Our substitute's educational experiences range from high school degrees to Master’s degree

Question 8

Q: Am I locked into an agreement for a set amount of time?

Accepted Answer

No. You can choose to use our services once or repeatedly.

Question 9

Q: What are the education experiences of your substitutes?

Accepted Answer

Our substitutes educational experiences range from high school degrees to Master’s degrees.

Question 10

Q: Am I locked into an agreement for a set amount of time?

Accepted Answer

No. You can choose to use our services once or on a recurring basis.

Question 11

Q: What if I sign an agreement without requiring staffing services?

Accepted Answer

That’s fine. You can pause and resume using our services at any time based on your staffing needs

Question 12

Q: How do I sign up for staffing support with Nelson Early Learning Services?

Accepted Answer

To begin the process of staffing, we request you contact us directly via phone 
202-670-8522 or email earlynelsonlearning@gmail.com(mailto:earlynelsonlearning@gmail.com)