top of page
.png)
-
Q: How do I request a substitute?Once an agreement has been signed between you and Nelson Early Learning Services, you can send an email or call to request a substitute.
-
Q: How do I sign up for staffing support with Nelson Early Learning Services?To begin the process of staffing, we request you contact us directly via phone 202-670-8522 or email earlynelsonlearning@gmail.com or complete the interest form online.
-
Q: Do you offer same day staffing support?Yes. We can generally have a substitute in your program in one (1) hour, based on substitutes availability.
-
Q: Do you provide half day staffing support?Yes. However, we have a minimum of 4 hours guaranteed work hours.
-
Q: How are substitutes assigned?Based on availability and location.
-
Q: How far in advance can I request a substitute for my program?As soon as you are aware that a staff is going to be absent, let us know and we will assign a substitute to cover.
-
Q: Does my program pay the substitute directly?No. You will pay Nelson Early Learning Services and in turn we pay substitutes for hours supported.
-
Q: What are the education experiences of your substitutes?Our substitutes educational experiences range from high school degrees to Master’s degrees.
-
Q: Am I locked into an agreement for a set amount of time?No. You can choose to use our services once or on a recurring basis.
-
Q: What if I sign an agreement but no longer require staffing services?That’s fine! You can pause and resume using our services at any time based on your staffing needs.
-
Q: Where is tutoring done?Tutoring can be done in the client's home, virtually, at a library, or any location of choice.
-
Q: What precautions are in place for Covid-19?We require all tutors and clients to wear masks during in-person sessions. We also require tutors who are not fully vaccinated to take and submit a negative Covid-19 test bi-weekly.
-
Q: Is there a minimum/maximum amount of hours for tutoring?Hours vary based on the client and their needs. We recommend a minimum of one hour per week and up to four hours per week.
-
Q: What days and time is tutoring done?We provide tutoring services Monday - Sunday between the hours of 7am - 8pm.
-
Q: How are tutoring schedules determined?This is based on the client and tutor's availability. Our tutors work closely with each client to create a schedule that will be ideal yet flexible.
-
Q: Is tutoring provided on holidays?Yes. However, this must be agreed upon between the client and the tutor.
-
Q: How are tutors assigned to clients?Tutors are matched with clients based on their qualifications and expertise in the subject area(s) that the client needs support with.
-
Q: Do you offer group sessions?Yes. Please call us @ 202-670-8522 or send us a direct email to earlynelsonlearning@gmail.com for more information.
-
Q: What is the initial consultation?This is an opportunity for the director and the client to establish a relationship, conduct a needs assessment, and gather all necessary information to begin tutoring session.
-
Q: Can I terminate my tutoring session at anytime?Yes. However we require at least a 30-day notice prior to termination of services.
bottom of page